Paris SG – Juventus: a huge MyCanal bug angers thousands of subscribers

Paris SG – Juventus: a huge MyCanal bug angers thousands of subscribers

Thousands of MyCanal subscribers were unable to access the service for PSG’s Champions League game. They vented their anger on Twitter.

Canal + aired Tuesday, September 6 the first match of the Champions League of PSG, against Juventus Turin. A gala match punctuated by a great victory for the Parisians thanks in particular to a double from Kylian Mbappé. But thousands of viewers and supporters were unable to see the match.

black screen

The cause ? The MyCanal application, the Canal + interface which allows you to watch the group’s channels other than on your small screen, simply crashed. Black screen ! The reason ? “Too busy” according to Canal +: “Our teams are fully mobilized and are actively working to resolve the current connection problem. We apologize to subscribers who have not yet been able to connect at this time”.

[myCANAL] Our teams are fully mobilized and are actively working to resolve the current connection problem. We apologize to subscribers who have not yet been able to log in at this time. ?

— INFO SUBSCRIPTION CANAL+ (@InfoAbonneCanal) September 6, 2022

Overwhelmed subscribers

This message only came after halftime of the match. The situation returned to normal… after the final whistle. But from the start of the match and until the end of the night, MyCanal subscribers complained on Twitter. And not just a little…

@myCANAL @InfoSubscribeCanal #mycanal If we summarize I pay Canal to have the Champion’s, mycanal does not work, I type PSG juventus streaming in google and I find a free streaming in less than a minute in HD quality as well, so why am I paying? iM asking you…

— brasiou (@brasiou13) September 6, 2022

The technician of #mycanal who is on the way to fix the problem #mycanal @myCANAL #PSGJuve pic.twitter.com/ejc2UqO9nr

— ?? JR_82⭐️⭐️?? (@JohnBG00d) September 6, 2022

Was it really necessary to buy the rights to the Champions League to bug game nights? #mycanal @myCANAL

And at the subscription level, how do you reimburse?

What a bunch of broken arms. pic.twitter.com/shKAUvCdUz

— Fufu in chat (@Fufufamily) September 6, 2022

And but #Mycanal is this a joke?? You pay a blind to watch the matches and you have a black screen??? @canalplus

— fallon (@Haronekeys) September 6, 2022





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